- Privacy Policy
- At SneakersOff.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.
- 1. Information We Collect
We collect personal information that you provide to us, such as: - Name
- Email address
- Shipping address
- Payment details
- We also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Cookies and usage data
- 2. How We Use Your Information
We use your personal information to: - Process and fulfill your orders
- Send you order updates and confirmations
- Respond to your inquiries and provide customer support
- Improve our website and services
- 3. Data Security
We take reasonable steps to protect your personal data through secure encryption and other security protocols. However, no data transmission or storage method is completely secure, and we cannot guarantee absolute security. - 4. Sharing Your Information
We do not sell or share your personal information with third parties except as necessary to process your order (e.g., payment processors, shipping companies) or as required by law. - 5. Your Privacy Rights under CCPA
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA): - Right to Access: You can request a copy of the personal data we hold about you.
- Right to Deletion: You can request that we delete your personal data.
- Right to Opt-Out: You can request to opt-out of the sale of your personal data, if applicable.
- To exercise these rights, please contact us at support@sneakersoff.com.
- 6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. - Cookies Policy
- We use cookies to enhance your experience on SneakersOff.com. This policy explains what cookies are and how we use them.
- 1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help improve user experience by remembering preferences, login details, and browsing activity. - 2. Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website (e.g., to process orders).
- Performance Cookies: Help us analyze how our website is used and improve its performance (e.g., Google Analytics).
- Functionality Cookies: Allow our website to remember your preferences (e.g., language settings).
- Targeting Cookies: Used to deliver personalized advertisements.
- 3. Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect your experience on our website. For more information on how to manage cookies, please refer to your browser’s help section. - California Consumer Privacy Act (CCPA) Compliance
- At SneakersOff.com, we are committed to complying with the California Consumer Privacy Act (CCPA) to protect the personal data of our California customers. This includes ensuring that your data is handled securely, transparently, and in accordance with your rights under the CCPA.
- Data Processing
We process your personal data for the following purposes: - To fulfill your orders
- To improve our website and services
- To provide customer support
- Your Rights under CCPA
As a California resident, you have the following rights: - Right to Access: You can request to know what personal data we collect, use, share, or sell about you.
- Right to Deletion: You can request that we delete any personal data we have collected about you.
- Right to Opt-Out: You can opt-out of the sale of your personal data (if applicable).
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. - How to Exercise Your CCPA Rights
To exercise any of your CCPA rights, please contact us at support@sneakersoff.com. - Contact Information
- For questions or concerns regarding this Privacy Policy, Cookies Policy, or your personal data, please contact us at:
- Email: support@sneakersoff.com
- Mailing Address: 25 S 1800 W, Pleasant Grove, UT 84062, USA